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Hard Drive Crashed @#*&!!!

Posted on 18 May 2009   

blue screen of deathI got the blue screen of death Wednesday of last week. I can only try to tell you how upset I was. Words would not due my feelings any justice.

What is the blue screen of death (BSOD)?
It is the screen displayed by Microsoft’s Windows operating system when it cannot (or is in danger of being unable to) recover from a system error.

Here I am always preaching the importance of backing up your websites but not even thinking about my computer. Actually,I take that back because I did purchase a Western Digital External Hard Drive a few months ago for music and pictures. I just never took the time or thought about backing up my files for some reason.

Ok,  so I had a computer tech here by Thursday afternoon to check everything out. He informed me there was nothing he could do on-site because of the time involved. He took the computer to his workshop and told me I’d have it back in about 48 hours. He called me later in the day and told me the hard drive is fried and he couldn’t get anything out of it. He suggested we reinstall Windows and start from scratch. Ummm, NO!!! I told him the data was extremely important. He explained he has some programs to get the information, but they will just take 12-18 hours to run their course. At that point he still couldn’t guarantee he could get any of my data recovered. I had no choice but to let him do his thing.

What should you do if you get the blue screen of death?
First off don’t panic, yet. Sometimes you will get the BSOD and can simply reboot without any further complications. Before rebooting write down the error message. If you are able to get back onto your computer do a Google or YouTube search for that error code. During my issue I found tons of results giving me guidance. If it is something you can fix then do so, if not call a professional. While you have your computer back up either in regular or safe mode copy all your files to a CD, Zip Drive or anything you have. Worst case scenario you do not have anything to store the data email the most important files to yourself.

TIP – Never let your computer tech reinstall Windows. There are ways of getting information off of a hard drive, not every tech knows how or is equipped to do so. Get your hard drive back and seek a professional data recovery specialist. Depending on the size of your hard drive you are looking at $300-$2000 for data recovery.

Here are some of the many options of backing up your hard drive:

  1. On-site Backup – Purchase either an external or internal hard drive. The main benefit of an external drive is the ability to take it on the go. As I have already stated above I purchased a Western Digital External Hard Drive. Next, you will want to purchase some kind of backup software. I’d suggest using Norton Ghost.
  2. RAID1 – RAID1 also known as Redundant Array of Independent Disks, is the process of having an additional hard drive to copy your primary hard drive. Using this configuration allows you to utilize the second hard drive as the primary if for some reason the primary goes down. Depending on your operating system you may be able to purchase an additional internal hard drive and configure your motherboard to run this.
  3. Off-site Backup – Using your internet connection you can store files at another location. The first way of achieving this is with the use of a dedicated server. If you go with this option make sure to use some type of encryption software so people can not access your information. Do not attempt this with shared hosting. Shared hosting companies do not allow for this and will more than likely suspend your account. The other option which is extremely affordable is Mozy.com. For $4.95 per month you can store an unlimited amount of data. What I really like about Mozy is the backup software is included. They will provide the software to manage all of your backups.

After reviewing the options I have selected to go with Mozy.com. Mozy is the cheapest up front option at only $4.95 per month which includes the data storage and backup software. Mozy seems to be the safest. Their server rooms are fire and earthquake proof. They store your information on several servers in case one goes down. Lastly, you can access your files from any computer. Oh and if you need less than 2GB of backup space, it’s free.

In the end, I was able to get all of my data – thank goodness. I track all of my domain names and site advertisers through an excel spreadsheet. I also had a lot of contact info stored on there as well. I would have been highly aggravated at the loss of some of the data that’s important for my day-to-day work.  I really would have been lost without a lot of the information. I learned my lesson for sure.


Unlimited Backup $4.95/mo.

  1. My220x says:

    The blog posting I was waiting for, good to know you got your data back and trust me everyone follow the advice and backup or you will regret not doing so in the future.

  2. Holla Holla says:

    The blue screen of debt – everyone’s worse nightmare.

    I learned the hard way too.
    After 5+ BSOD’s throughout the years, I finally bought a second hard drive and backup software.

    Now, I just need to remember to back it up every-so-often.

    • Chef Patrick says:

      You learn just like me, the hard way!

      Doesn’t the backup software do that for you automatically?

  3. Ross says:

    You could have just tried re-installing windows. It actually does not wipe all files. It stores old windows files in a file called Windows.old. I know this because it has happened to me more than once. Could have done this, moved the files and then bought a new hard drive or computer.

    TBH, prolly would have been cheaper than hiring the tech to do all of that. Essentially this all he did.

    • Chef Patrick says:

      No offense but you have no idea what the computer tech did. Please don’t speculate on something unless you were there watching him.

      As far as re-installing windows I do not suggest this to anyone unless that is what you’ve been advised to do from a computer technician. If you do not care what information is stored on your hard drive then give it a try, you run the risk of losing everything.

      • Ross says:

        Actually my brother is a computer tech and this is what he told me to do in the case of a BSOD that has not completely ripped your computer.

        In your case this could have been the problem but in all reality is the comp tech really gonna tell you he can fix it in under an hour?

        Call up Geek Squad and tell them the problem and likely they will charge you $300 plus for just a clean install.

        • Chef Patrick says:

          You just said it “told me to do in the case of a BSOD that has not completely ripped your computer”. I’m not tech savvy and have NO idea if the hard drive was completely fried. It wouldn’t boot in safe mode or any mode for that matter.

          If you have important data, no matter what the cost it is better to be safe than sorry!

    • Jesse says:

      This restore Windows option is “possible” only under very specific circumstances. If the BSOD was caused by an error in the windows installation itself then maybe.. I still don’t trust doing it that way and in Chef’s case with a fried hard drive, that option definitely would not have been the way to go. If it’s broken, won’t boot and you are not an expert in data recovery I would always advise leaving that work to the professionals. Having all of your business data hanging in limbo is a lot bigger deal than if it were your 10 year olds computer with games on it.

      Of course we could debate this all day long but in the end none of it matters if you back up your data, which is the point of this post :-)

  4. Mike CJ says:

    Oh Patrick, I can’t believe you didn’t back up dude, but glad you got the data back.
    Strangely enough I also had a fried hard drive a couple of weeks ago.
    Worth recounting what I did as it worked. Windows just gave me the blue screen of death, so I tried to boot up from CD using Ubuntu, and it worked. I was able to copy all but the really damaged parts of the data across the network to another PC, then install my new drive and copy it all back across.

  5. Rodney says:

    I feel your pain. My hard drive crashed last week (Tuesday) and I’m waiting on a replacement hard drive from Dell.

    I can get into Windows for a few minutes before everything locks up, but luckily, I have everything backed up through Carbonite.

    When the hard drive arrives I’ll have to spend some time reinstalling the different software I have on my computer, but as long as I have my main data files, I should be good.

  6. I use Mozy as well as an external hard drive. I also have been thinking about using DROBO (drobo.com) which although expensive seems very effective (and it looks cool :) ).

  7. BullS says:

    You could use CaRBonite…just $50pr yr.

    The BSOD is not the HD problem, it is the OS ..and all you have to do is reinstall a new version of Windows…just do not reformat.

    I do recovering data all the time.

  8. Mark says:

    Thanks for the tips. I totally agree with using backups especially online backups because any external backup could be damaged as well.

    For me Safecopy backup, safecopybackup.com, is a perfect fit. I can backup all my files from both my Mac and Pc with just only one account. I can also backup my USB drives and share files as well. It’s a very nice product and a good way to keep my files safe.


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